FAQs

Booking & Estimates

Q: How do I get a free estimate?
A: It’s easy—just click “Get Your Free Estimate” on our homepage, fill out a few details about your TV size, wall type, and desired placement, and hit submit. We’ll follow up within 24 hours to confirm your appointment and give you a ballpark price. No obligation, ever.

Q: What affects the final price?
A: While our free estimate gives you a good idea, the final cost depends on a few factors we confirm in person:

  • TV size & weight: Bigger, heavier TVs require sturdier mounts and extra hands.

  • Wall material: Drywall, brick, or concrete each need different anchors.

  • Cable management: Concealing cables behind walls or in channels adds time and material.

  • Additional requests: Things like tilting mounts, soundbar installation, or hiding power outlets can adjust the quote.

Installation Process

Q: How long does mounting take?
A: Most standard TV mounts take about 60–90 minutes from start to finish. If you’re adding in-wall cable routing or extra devices (soundbar, gaming console), plan on up to 2 hours. We’ll always give you a more precise timeframe when we arrive.

Q: Do you provide cable management?
A: Absolutely. We offer three levels of cable organization:

  1. Surface raceways (plastic channels you paint to match your wall)

  2. Wall-mounted trim kits (low-profile molding)

  3. In-wall routing (hidden behind the drywall for a totally clean look)
    Just let us know which option you prefer, and we’ll include it in your estimate.

Service & Warranty

Q: What’s covered by your 90-day workmanship warranty?
A: If anything goes wrong because of our installation—loose mounts, sagging cables, or hardware failures—just let us know within 90 days. We’ll come back at no extra cost to fix it. (This warranty covers our labor and mounting hardware only, not damage from accidents or renovations.)

Q: How do I request a follow-up visit?
A: Shoot us an email at stokedtofix@gmail.com or give us a call at (951) 837-3176. Tell us your original service date and what needs attention, and we’ll schedule a convenient time to make it right—often within 48 hours.